Deming Approach Part 2

Contents

1. Deming's 14 points
   
   
2. Create constancy of purpose toward improvement of product and service
   
   
3. Adopt the new philosophy
   
   
4. Cease dependence on inspection to achieve quality
   
   
5. End the practice of awarding business on the basis of price tag
   
   
6. Improve constantly and forever the system of production and service
   
   
7. Institute Training
   
   
8. Institute Leadership
   
   
9. Drive Out Fear
   
   
10. Break down barriers between departments
    
    
11. Eliminate slogans, exhortations, and targets for the workforce
    
    
12. Eliminate Numerical Quotas
    
    
13. Remove Barriers to Pride in Workmanship
    
    
14. Institute a vigorous program of education and self-improvement
    
    
15. Take Action to Accomplish the Transformation
    
    
16. Reference
    
    

Last updated:
January 23, 2008 (Wednesday)